As our company continues to grow, we are always on the lookout for great talent, believing we are only as outstanding as the people on our team. We take immense pride in the recruiting and developing people with exceptional qualities and then empowering them to succeed.
At FG Connect we nurture a culture of passion, achievement, recognition, trust, harmony and fun, offering a stimulating and rewarding environment in which to build a career.
Client Service Manager
The Client Service Manager position at FG Connect requires a 51:49 blend of Customer Service & Commercial skill. Reporting to the Director, the Client Service Manager is a relationship-based role focused on managing all elements of the client experience with an emphasis on eliminating churn and driving growth across a portfolio of accounts.
Qualitative Fieldwork Manager
The Field Operations team manages qualitative market research methodologies that are conducted through leveraging external partners, such as recruiters and market research facilities. This includes domestic and international research initiatives using a broad array of in-person and online methodologies.
We are seeking an additional Qualitative Fieldwork Manager to manage logistics and collaborate with internal project teams, end clients, and external fieldwork partners on potential and confirmed projects.
If you are already working in market research or if you’re looking for a new career and would like to enquire about potential opportunities at FG Connect, you can do so by emailing a copy of your CV along with a covering email to [email protected]
Our work spans sectors we know well, meaning we reach the right people, ask the right questions and identify the insights that really matter.
At FG Connect, we are constantly exploring new, adventurous ways of understanding the flow of consumers'lives.
We are a MRS Company Partner and are members of a number of organisations which ensure we always deliver work to the highest standards.
We are proud to work in a successful partnership with leading companies in different sectors.
We have found working with FG Connect a very positive experience. The team is professional, quick to respond and goes the extra mile to fulfil complex briefs. We also appreciate having a dedicated project manager who co-ordinates all activities and knows the status of the project at all times.