Incentive Management

You can often get faster results from market research on paid focus groups. Rewards act as an incentive for respondents to give you better response.

The importance of incentive-based market research – when you need higher participation and better insights

Although this is not the norm, often, incentives are paid to respondents to make it more appealing for them to participate in a study or a survey.

One of the biggest problems when you are conducting a market research, or a survey, is that you may face a low response rate. No matter how efficient the technology you use, no matter how engaging the questionnaire is, ultimately, it all boils down to how motivated your potential respondents feel towards giving you the right answers.

Primarily, there are three reasons why respondents participate in market research and surveys:

  1. They want to help you improve your product or service and want to contribute in some manner.
  2. They enjoy the topic, they are generally interested in it, and they would like to express their opinion.
  3. They see a tangible or intangible benefit.


One of the tangible benefits is sometimes the incentive that they are paid for participation. They are paid in the form of money, product samples, freemium offers and coupons in lieu of their answers and responses.


How do you know that your business needs paid market research?

Your business may need to use paid market research or incentive-based market research when you know that your respondents are going to need a motivation to give you the right answers. This motivation must be more than a desire to help you or an interest in the topic.

Some market research projects require a longer involvement in terms of time needed. Sometimes your respondents may have to gather at a central location which takes more physical and psychological effort. Sometimes they might be too busy or too distracted to pay attention to your survey without an added incentive.

Basically, whenever it is harder to draw a response, but you definitely need response from your target respondents, you can leverage paid market research or incentive-based market research.

Find out how our market research can help your business grow

How FG Connect can help you carry out incentive-based market research

Although we don’t provide incentive-based market research as standalone service, we can certainly help you take care of the logistics when it comes to handling and managing large sums of cash or products that are to be distributed among the respondents.

Looking to partner with one of the best market research company? Contact us today for more details.



Qualitative fieldwork is ideal for deeper understanding of customer opinions, attitudes and motivations for a specific product, service or idea.


Quantitative fieldwork centres on surveying a large volume of people in a structured way to make sure they are representative sample of your target market, so that you have facts and statistics to guide you.


We deliver global services to our clients in the healthcare market research sector, we have developed a panel of over 20,000 healthcare professionals enabling us to deliver large-scale projects in the UK and internationally.


A previous project (run by another agency) had been lacklustre so there was a lot riding on this, which was our first project with FG Connect in Saudi Arabia. This whole issue of probing was, as you know, a big area of focus for us, and I am delighted that this was done well. It means that we collected a lot of information, which we were able to distill into big insights. On the logistics side, FG Connect organised everything smoothly, from visa to driver to product purchases, and simply took a lot of worries away.

Muriel Esposito
Esposito Research

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